Octotech's Product and Services Usage Policy

Last updated: 11/28/2024

Welcome to Octotech. We provide our software services according to a clear usage policy aimed at ensuring an optimal experience for all customers and users. By using our services, you acknowledge your acceptance of these terms and conditions.

1. Definitions

• Company: refers to Octotech, the technology solutions provider.
• Services: includes all software, applications, websites, and technical support provided by the company.
• User: includes any person or entity using the company's services.

2. Scope of Use

• The company is committed to providing its services for lawful and safe use.
• It is prohibited to use the company's services for any illegal or harmful purposes, such as hacking, fraud, or tampering.

3. Intellectual Property

• All rights to the software, trademarks, and logos are reserved to Octotech.
• The user may not modify, resell, or copy any product or service without prior written permission from the company.

4. Privacy and Data Protection

• The Company is committed to protecting user data in accordance with applicable laws and regulations.
• Data is collected and used only to improve the quality of the service and will not be shared with third parties except with prior consent or as required by law.

5. Responsibilities

User Responsibilities:

• Maintain the confidentiality of account information, such as username and password.
• Commit to not attempting to hack into systems or extract data from the Company or other customers.
• Provide accurate information when registering or subscribing to services.

Company Responsibilities:

• Provide the necessary technical support to ensure the continuity of services.
• Update and improve services in accordance with quality standards.
• Deal with technical malfunctions promptly and seriously.

6. Payment Terms and Licenses

• All software and applications provided are licensed for use only in accordance with the terms specified in the license agreement.
• Due fees must be paid on the agreed dates. The Company reserves the right to discontinue the service in the event of late payment.

7. Limitation of Liability

• The Company shall not be liable for any losses or damages resulting from misuse of the Services or from problems beyond its control (such as natural disasters or cyber attacks).
• The Company provides its Services "as is" without any additional guarantees regarding performance or results.

8. Amendments to the Policy

• The Company may amend this Policy at any time. Users will be notified of any changes via email or through the website.

9. Termination and Cancellation

• The Company reserves the right to suspend or terminate the Services of any user who violates this Policy or applicable laws.
• The user has the right to request cancellation of the subscription in accordance with the terms specified in the Service Agreement.

10. Laws and Regulations

• This Policy shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt, and any dispute shall be resolved by the competent judicial authorities in the Arab Republic of Egypt.

11. Contact and Support

For any inquiries or complaints regarding the Terms of Use, please contact us via:

• Email: contact@octotech.io
• Phone: 201098456043

By using our services, you agree to abide by all of the above terms. Thank you for your trust in Octotech.

The Arabic version of the Company's Terms of Use is the primary reference for resolving any disputes, as all other language versions are merely translations of the original Arabic version.